{"id":1610,"date":"2025-09-25T23:27:59","date_gmt":"2025-09-25T21:27:59","guid":{"rendered":"https:\/\/eatmepro.com\/?page_id=1610"},"modified":"2026-09-07T15:16:27","modified_gmt":"2026-09-07T13:16:27","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/eatmeegy.com\/en\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1610\" class=\"elementor elementor-1610\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-282c9c3 e-flex e-con-boxed e-con e-parent\" data-id=\"282c9c3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d4a114 elementor-widget elementor-widget-heading\" data-id=\"6d4a114\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">We always aim your first order is not your last. Here's how:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-7a6ec34 e-flex e-con-boxed e-con e-parent\" data-id=\"7a6ec34\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-55609f0 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"55609f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"500\" data-end=\"730\"><strong>At EatMe, we are committed to delivering the freshest products to your door. Because our items are perishable\u00a0 poultry, we apply the following rules in compliance with Egyptian law:<\/strong><\/p><ol data-start=\"732\" data-end=\"1808\"><li data-start=\"732\" data-end=\"947\"><p data-start=\"735\" data-end=\"759\"><strong data-start=\"735\" data-end=\"757\">No General Returns<\/strong><\/p><ul data-start=\"763\" data-end=\"947\"><li data-start=\"763\" data-end=\"947\"><p data-start=\"765\" data-end=\"947\"><strong>Due to the perishable nature of our products, we cannot accept returns once an order has been delivered, except in cases of proven product defect or damage at the time of delivery.<\/strong><\/p><\/li><\/ul><\/li><li data-start=\"949\" data-end=\"1236\"><p data-start=\"952\" data-end=\"980\"><strong data-start=\"952\" data-end=\"978\">Inspection on Delivery<\/strong><\/p><ul data-start=\"984\" data-end=\"1236\"><li data-start=\"984\" data-end=\"1050\"><p data-start=\"986\" data-end=\"1050\"><strong>Customers have the right to inspect their order upon delivery.<\/strong><\/p><\/li><li data-start=\"1054\" data-end=\"1236\"><p data-start=\"1056\" data-end=\"1236\"><strong>If any item is missing, spoiled, or damaged, you must notify the delivery representative immediately or report it within 24 hours by contacting us with photos of the product.<\/strong><\/p><\/li><\/ul><\/li><li data-start=\"1238\" data-end=\"1532\"><p data-start=\"1241\" data-end=\"1270\"><strong data-start=\"1241\" data-end=\"1268\">Refunds or Replacements<\/strong><\/p><ul data-start=\"1274\" data-end=\"1532\"><li data-start=\"1274\" data-end=\"1532\"><p data-start=\"1276\" data-end=\"1332\"><strong>If the product is confirmed defective, you may choose:<\/strong><\/p><ul data-start=\"1338\" data-end=\"1532\"><li data-start=\"1338\" data-end=\"1387\"><p data-start=\"1340\" data-end=\"1387\"><strong>A replacement item in your next order, or<\/strong><\/p><\/li><li data-start=\"1393\" data-end=\"1532\"><p data-start=\"1395\" data-end=\"1532\"><strong>A refund for the affected item only (delivery charges are non-refundable unless the entire order was undelivered due to our fault).<\/strong><\/p><\/li><\/ul><\/li><\/ul><\/li><li data-start=\"1534\" data-end=\"1808\"><p data-start=\"1537\" data-end=\"1558\"><strong data-start=\"1537\" data-end=\"1556\">Delivery Issues<\/strong><\/p><ul data-start=\"1562\" data-end=\"1808\"><li data-start=\"1562\" data-end=\"1729\"><p data-start=\"1564\" data-end=\"1729\"><strong>If a delivery fails due to incorrect address, customer unavailability, or lack of response, the order will be marked as delivered and no refund will be issued.<\/strong><\/p><\/li><li data-start=\"1733\" data-end=\"1808\"><p data-start=\"1735\" data-end=\"1808\"><strong>If delivery fails due to our error, we will redeliver at no extra cost.<\/strong><\/p><\/li><\/ul><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>1. \u0646\u0637\u0627\u0642 \u062e\u062f\u0645\u0627\u062a\u0646\u0627 \u062a\u0648\u0635\u0651\u0644 EatMe \u0627\u0644\u0637\u0644\u0628\u0627\u062a \u0625\u0644\u0649 \u0628\u0627\u0628 \u0645\u0646\u0632\u0644\u0643\u060c \u0648\u0646\u062a\u062e\u0635\u0635 \u0641\u064a \u0646\u0642\u0644 \u0623\u064a \u0645\u0646\u062a\u062c \u0637\u0627\u0632\u062c\u060c \u0628\u0627\u0644\u0625\u0636\u0627\u0641\u0629 \u0625\u0644\u0649 \u0623\u064a \u0645\u0646\u062a\u062c \u0645\u062a\u0627\u062d<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1610","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - 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