Refund and Returns Policy
This post is also available in: English العربية (Arabic)
Refund and Returns Policy
At EatMe Pro, we care about delivering fresh and healthy food products.
Because our products are food items, we apply a strict but fair refund policy.
No Returns Policy
Due to the nature of food products, we do not accept returns once an order has been delivered.
Refund Eligibility
Refunds are only accepted in the following cases:
- The product is rotten
- The product is spoiled
- The product is damaged upon delivery
- The product is unsafe for consumption
Refunds will not be issued for:
- Change of mind
- Taste preference
- Incorrect order made by the customer
- Delays caused by incorrect delivery details
How to Request a Refund
If you believe your order qualifies for a refund:
- Contact us via WhatsApp:
http://wa.me/201040535137 - Send clear photos of the product.
- Include your order number and a short explanation.
Refund Processing Time
- All refund requests are reviewed within 24 hours.
- If approved, the refund method will be explained during communication.
Final Decision
EatMe Pro reserves the right to approve or reject refund requests after review.
Contact Us
For any questions related to this policy, please contact us via WhatsApp:
http://wa.me/201040535137
This post is also available in: English العربية (Arabic)
